To find out how we test, see CNET Labs’ How we test: software: antivirus page.
In terms of protecting your PC, we cite results from two leading independent antivirus testing organizations. In the latest test results from AV-Comparatives.org, for on-demand scans, the previous version, BitDefender Professional 10+, earned an Advanced (second-highest) rating, catching 96 percent of all malware tested; and for the Retrospective/Proactive test, BitDefender Professional 10+ also earned a Standard (middle) rating, detecting almost half the backdoors, Trojans, and other malware sampled. BitDefender was not tested by CheckVir.com, our second choice for test results.
SupportBitDefender provides a fairly complete package of technical support for its antivirus product. Greatly improved from last year is the built-in help file, although it would be nice if it were also context sensitive so that when we have a question about the Identity Pirvacy feature, the help file opens on that section immediately.
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