When I shut down my computer, I get a notice that “ccSvcHst.exe” is not responding. What does this mean, and how do I correct it?
“CcSvcHst” stands for “Common Client Service Host,” a background component of Symantec’s security software. And the solution to this problem (as explained here two winters ago) is simple enough: When an unresponsive program prevents Windows from shutting down on its own, click that dialog’s “End Now” button to terminate the stubborn program.
What is not so simple is why we have to decipher such inscrutable eight-character file names as “ccSvcHst.exe” more than a dozen years after Windows 95 supposedly banished them. Why can’t Symantec identify this file with something closer to English, like “Common Client Service Host.exe” or, better yet, “Symantec Common Client Service Host.exe”?
Brendon Woirhaye, Symantec’s director of quality engineering, said the company must use a DOS-vintage short file name to adapt to the practices of some computer manufacturers that bundle Symantec’s utilities.