Career advice: You can make your job situation better by

I have a fresh bachelor’s degree in information security, certification in computer networking, eight years in PC troubleshooting maintenance and repair, two years in Internet help desk and two in PDA and BlackBerry support. I am finding it difficult to break into the IT field full time. Most hiring firms want me for the help desk only. What would you suggest? Call me! Seriously, security skills are particularly valuable in today’s market. The challenge is that security roles tend to demand deep experience, so you should look for entry-level positions in operations (also called Tier 2 support, production management, systems administration or infrastructure engineering, depending on the organization) that will give you hands-on experience in the production infrastructure. Supporting servers, networks and applications will put you in a good position to grow directly in that area.

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